The Woodworking Studio Limited (TWS)

Membership Terms & Conditions

Our terms

1.These terms

1.1In these terms whenever the following words and phrases appear, they will have the following meaning, unless the context requires otherwise:

Membership: means your enrolment in to the Workshop, upon the acceptance of your Membership Application by us.

Membership Application: means the application form to be completed by you, as provided by us, for the Membership.

Membership Term: means the period of your Membership, commencing on the Start Date.

Start Date: has the meaning prescribed to it in clause 5.1.

We/us/our: means The Woodworking Studio Limited company number 16595888.

Workshop: means Unit 1, Chapel Hill Farm, Thornborough, Bedale, North Yorkshire, DL8 2RD

Workshop Rules: means our General Workshop rules (as amended from time to time), available from us or available on our website

You/your: means the person named in the Membership Application who applies for the Membership.

1.2These are the terms and conditions which will govern your Membership with us.

1.3Please read these terms carefully before you submit your Membership Application to us. These terms tell you who we are, how we will provide the Membership to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

2. Contact information

2.1You can contact us by telephoning us at 07818784890 or by writing to us at George@thewoodworkingstudio.co.uk

2.2If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your Membership Application.

2.3"Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

3. Our contract with you and the Membership

3.1Our acceptance of your Membership Application will take place when we tell you that we are able to provide you with the Membership, which we will also confirm in writing to you, at which point a contract will come into existence between you and us. We have the right not to offer you a Membership without reason.

3.2Following the acceptance of your Membership Application in accordance with clause 3.1, we will issue you with a private activation link which will enable you to create your own account, accept any required documents, and confirm you membership payment.

4. Our rights to make changes to, suspend or withdraw access to the Workshop

4.1We may change the facilities offered by the Workshop:

(a)to reflect changes in relevant laws and regulatory requirements;

(b)to implement minor technical adjustments or improvements, for example for equipment maintenance, up keep and removal (whether or not that includes replacement).

4.2We may have to suspend your Membership and/or access to the Workshop to:

(a)deal with technical problems or make minor technical changes

(b)update the facilities offered by the Workshop to reflect changes in relevant laws and regulatory requirements;

(c)investigate any complaints that we receive about you;

(d)adverse weather conditions that affect the use of the Workshop and/or its facilities; or

(e) for any other reason, acting reasonably.

4.3We aim to contact you in advance to tell you we will be suspending access to the Workshop, unless the problem is urgent, an emergency or in any way due to your conduct (including misconduct).

4.4Save where we suspend your access to the Workshop for any reason in connection with any conduct on your part, if we have to suspend access to the Workshop for longer than 14 days in any 1 month period we may agree to adjust the price so that you do not pay for the Membership whilst access to the Workshop is suspended. You may contact us to end the contract if we suspend access to the Workshop, or tell you we are going to suspend, in each case for a period of more than 28 consecutive days and we will refund any sums you have paid in advance for the Membership, where access to the Workshop is not provided to you. For the avoidance of doubt, refunds shall only be made where the provisions of this clause 4.4 apply.

4.5We reserve the right to suspend your access to the Workshop where we believe (in our sole discretion) that there is an issue of conduct which requires investigation, including if you act in any way which in our opinion is likely to cause any harm or nuisance to any person or equipment at the Workshop; you will be required to leave the Workshop and we shall not be liable to refund any workshop fee or any other payment.

4.6You must comply at all times with the health and safety policy whenever you are at the Workshop. You must comply with all requests from us (including requests made by any appropriate manager at the Workshop) with regard to health and safety and failure to do so will result in you being asked to leave the Workshop and may result in termination of your Membership.

4.7You shall not cause any damage to any part of the Workshop (including outside areas, and all inside walls, flooring, fixtures and fittings and equipment (whether that is our equipment or that which is under the control of any other person)). You are solely liable for any damage caused by you, and shall fully reimburse us and the relevant owner, as appropriate in relation to any damage so caused.

4.8You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Workshop by you.

4.9Access to the Workshop is normally by prior booking, between the hours of 8am and 8pm Monday to Friday and between 9am and 5pm on Saturday and Sunday. We absolutely reserve the right to change access times and days, temporarily or permanently at our discretion.

5. Membership Term

5.1Your Membership will commence on the date notified by us to you when accepting your Membership Application (Start Date).

5.2Your Membership shall continue from the Start Date and will automatically renew each month (unless we have received notice in accordance with clause 5.3), until such time as the Membership is terminated in accordance with these terms.

5.3You can give notice to terminate your Membership at any time (including through your online account) and your Membership will terminate at the end of the month in which you give notice.

5.4From time to time we may offer a range of membership packages. Subject to the terms of each membership package, you may request to change your membership package with us at any time during the Membership Term. We have the right, at our discretion, to decline such request. Where we accept your request to change, we will notify you of the date that the change shall take effect and, any change in the membership fee as a result.

5.5From time to time we may increase the fees for our Membership. We will give you at least 28 days’ notice of any price increase and will make it clear when a price increase will take effect and how much your Membership will cost after the increase. During this 28-day period, you will have the right to cancel your Membership at any point. If you do not cancel the Membership by the date given to you in the notice on which the change in price takes effect, then your Membership with continue and the price of your Membership fee will be automatically increase in accordance with our notice

5.6We can make changes to our service (the way we operate the Workshop) without giving you notice in advance:

(a) where we are required to do so by law to reflect changes in relevant laws and regulatory requirements; or

(b) to address an urgent issue where there is a risk of harm to users (for example to address a security threat); or

(c) to make minor technical adjustments or improvements which do not have an impact on your use of the Workshop.

5.7We can also make other changes to our service or these terms and conditions, but if we do so we will notify you and you can then contact us at george@thewoodworkingstudio.co.uk to cancel your Membership and end this contract before the change takes effect.

6. Fees

6.1Where a Membership fee is payable, we will notify you of this prior to accepting your Membership and, this fee must be paid by you when we approve your Membership Application. Such a Membership fee will be non-refundable, save within 14 days of the date upon which your Membership Application was approved provided that you do not make any use of the Workshop in that period.

6.2Membership fees are calculated in accordance with the membership package that you have purchased (as set out in the Membership Application). If you are looking to upgrade your Membership there may be an administration fee charged at the point at which you upgrade. We will tell you about this fee before we process your upgrade.

6.3If we are unable to collect any membership fee on the due date, you should immediately pay us the applicable fee for that month. If you do not do this, you accept that we will resubmit any direct debit or other agreed recurring payment request for the payment due to us and you may be charged by your bank for the resubmission request. We will not accept any liability or responsibility for any bank charges you accrue as a result of this happening.

6.4.If any direct debit is returned unpaid or if any other form of payment is not honoured for whatever reason, and you then pay your missed payment, we will charge you an administration fee (currently £5 as at the date of adoption of these Terms, but this may change). If however after your first failed payment we try to take payment again and it fails, we will charge you an administration fee (currently £20 as at the date of adoption of these Terms). Where you fail to pay any amount due to us by the due date for payment, we also have the right to charge you interest (from the due date until actual payment, both dates inclusive) at the rate of 4% above the base lending rate of National Westminster Bank Plc. You must pay us the interest together with the overdue amount and any administration fee before you can make use of the Workshop facilities or attend the Workshop.

6.5Please note we will not refund any membership fees to you where you choose not to attend the Workshop. Membership fees must be paid to us for the duration of the Membership Term, regardless of whether or not you make use of the Workshop facilities or attend the Workshop.

6.6The joining fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by direct debit (or other agreed recurring payment method) approximately 5 working days from the date when we accept your application to join.

6.7Subsequent membership fees will be collected monthly. Your membership auto-renews monthly and we will continue to take the Membership fees by direct debit (or other agreed recurring payment method) unless and until you or we cancel your Membership.

6.8If the rate of VAT changes after the date when you purchase your Membership, we will adjust the rate of VAT that you pay on any fees due by you from the date on which the change in the rate of VAT takes effect.

6.9On commencement of your Membership you may also be required to pay a non-refundable deposit, a key deposit fee, and any additional fees as notified to you prior to our accepting your Membership.

7. Your right to suspend your Membership

7.1You must apply in writing to us, at George@thewoodworkingstudio.co.uk, to suspend your Membership due to:

(a)serious illness or other certified medical reason. In any event, you will need to provide us with suitable medical evidence (such as a doctor’s note) confirming that you are unable to use the Workshop facilities; or

(b)loss of employment or redundancy. In such circumstances you will need to provide us with evidence that you cease to be employed and/or have been made redundant (such as a letter from your employer confirming the redundancy).

7.2If we agree to suspend your Membership due to any of the reasons set out in clause 7.1, we will suspend your Membership for a minimum period of 1 month and a maximum of 3 months. Suspension of your Membership is at our sole discretion. During the suspended period, you will not be provided access to the Workshop and we will not charge you for the Membership fees (if you pay on a monthly basis). If you have paid for the Membership fees in advance, we will credit your account with us with any amounts paid by you for the suspended period, as soon as reasonably practicable, but no refund will be made.

8. Our rights to terminate your Membership

8.1We may end the contract (terminate your Membership) if you break it. We may end the contract at any time by writing to you if:

(a)you commit a serious breach of these terms or the Workshop Rules and the breach, if capable of remedy, is not remedied within 7 days of us notifying you to do so;

(b)you do not make any payment to us when it is due;

(c)you provide us with details which you know are false when submitting your Membership Application to us and, the false declaration would have affected our decision to grant membership to you;

(d)your conduct, whether or not such conduct is the subject of a complaint by another member or group of members, is in our reasonable opinion, injurious to our character, name or interests;

(e)you cause nuisance or annoyance to other users of the Workshop or any of our employees, including failure to tidy and to clean up after your Workshop session; or

(f)you use, or attempt to use, any equipment you have not received training by us on.

8.2You must compensate us if you break the contract. Where we terminate your Membership under clause 8.1, you will lose all privileges and rights that you may have otherwise received with the Membership and your access to use the Workshop and/or its facilities as a Member shall terminate immediately. You will not be entitled to claim for a refund in any Membership fees paid in advance and, you must promptly return your Membership card to us.

8.3We have the right to terminate your Membership without reason, upon providing you with 28 days written notice. We will not charge you for any period where you will cease to be a Member of the Workshop.

9.If there is a problem with the Workshop facilities

9.1If you have any questions or complaints about the facilities offered by the Workshop, please contact us. You can contact by writing to us at George@thewoodworkingstudio.co.uk.

9.2 For the avoidance of any doubt, Membership does not include automatic access to the Workshop, including during any class, teaching or other scheduled time of closure.

10.Rules of the Workshop

10.1 These terms and the Workshop Rules (as amended from time to time) govern the contract between you and us. You can find a copy of the current version of the Workshop Rules by asking for a copy from us.

10.2 You must adhere to all signs, notices and information intended for your safety and the safety of others at the Workshop.

10.3 If you suffer an accident whilst at the Workshop premises or grounds, you must promptly report details of the incident to us. We do not accept liability for any accident or injury caused to you whilst at the Workshop, other than that which arises as a result of our negligence.

10.4 Should you find property that appears to be lost, this should be handed to us immediately. We will keep lost property in our possession for a maximum period of 3 months. If the lost property is not claimed within this period, we have the right to dispose of the property without notice and without further recourse.

10.5 It is recommended that you maintain your own personal insurance, including cover for the loss or damage to your own equipment or valuables and for any injury you may suffer or cause to any other person or their property.

10.6 You are required to immediately report to us any fault in equipment or any un-safe practice observed whilst you are in the Workshop or of which you become aware.

10.7 You must comply with any Code of Conduct and other rules as they relate to your Membership, the Workshop and/or your use of the Workshop.

11. Our responsibility for loss or damage suffered by you

11.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the membership application process. In any event, you must take reasonable care when using the Workshop facilities. Where we are liable then we limit that liability to the amount paid by you in respect of membership fees during the period of 12 months prior to any such loss or damage, etc, arising, subject to any release from loss or damage, etc, given by you.

11.2 Where you sustain loss or damage as a result of us failing to comply with clause 11.1, you must notify of us of this in writing within 7 days of the alleged loss or damage occurring. Such notification must be sent to: George@thewoodworkingstudio.co.uk

11.3 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or, for fraud or fraudulent misrepresentation.

11.4 We do not accept liability for your cars (or other vehicles) or bikes, the contents of such vehicles or other property that you bring to the Workshop. All such items brought to the Workshop are brought at your own risk.

12. How we may use your personal information

12.1 We will use the personal information you provide to us to:

(a)provide the Membership to you;

(b)process your payment for the Membership; and

(c)manage your Membership and use of the Workshop.

You acknowledge that we are a data processor for the purposes of the Data Protection Act 2018 (as may be amended) in respect of any of your personal information that we process.

12.2 We may from time to time wish to take photographs or film in the Workshop and reserve the right to do so for the purposes of promoting the Workshops or otherwise. You consent to us photographing or filming you. However, on request, we may be able to exclude identifying features.

12.3 Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Workshop belongs to us and may not be reproduced in any medium without our prior written consent. However, you may use such materials for your personal use only and may not reproduce, publish or deal with such materials in any way for any commercial use.

12.4 We will only give your personal information to third parties where the law either requires or allows us to do so or otherwise as set out in our Privacy Policy.

13. Other important terms

13.1 We are not responsible for delays outside our control. If our performance of the contract is affected by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for the period where you do not have access to the Workshop.

13.2 We may transfer our rights and obligations under these terms to another organisation who may enforce or rely upon these terms. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 1 month of us telling you about it.

13.3 Membership is personal to you and you may not transfer any of your rights or your obligations under these terms to another person.

13.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.5 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things nor prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide you with access to the Workshop, we can still require you to make the payment at a later date.

13.6 These terms are governed by English law and you can bring legal proceedings in respect of the Membership in the English courts